Chapter 29

"I am really sorry, Ms. Benson," said the person on the line, "but both of the appliances you have chosen are currently out of stock. However, we will do our best to restock them for you as soon as possible. On a positive note, I would like to congratulate you for becoming our store's prize-winner this season. As a result, we will upgrade both of the appliances you have selected to the top-of-the-line version for free." Deborah was left perplexed, as she had been informed that there was abundant stock available. How come there was suddenly a shortage? And she suddenly became the store's prize-winner? Of course, the top-of-the-line product was great. Who would reject such good offer? She tightly gripped her phone and asked, "Um, I want to confirm, there's no need to pay extra for this, right?" "That's correct, there's no need," the female customer service representative responded in a soothing voice. "However, Ms. Benson needs to be patient as the customized top-tier product made especi